Booking Returning Clients

Rebooking a regular is much faster than creating a brand new appointment from scratch. Here is how to book a returning client again in just a few clicks.

Open Clients

Find The Client

There are two quick ways to find the returning client.

From the Clients page, use the search field to look up the client by name, phone, or email.
From the Calendar, use the client search in the calendar panel and type the phone, name, or email.

Once the client is found, look at the list of past appointments and click Book again under the last appointment that should be repeated.

Select Date And Time

After clicking Book again, the Calendar opens with the same service and staff preselected, so the only thing left is to pick when the client is coming back.

Choose the day in the calendar.
Click the preferred time slot to place the appointment.

If the rebooking flow should be canceled, press the Esc key on the keyboard before saving.

Review And Save

Before saving, it is possible to adjust any appointment details so the booking matches what was agreed with the client.

Change the service or add extra services.
Switch the staff member, if needed.
Update duration, price, or notes.
Confirm the correct location or resource, if applicable.

When everything looks good, click Save to confirm the new appointment. That is it – the returning client is booked again without having to start from zero.