Skip to main content

Deleting the Account

Permanently delete an Appointible account from the Billing page and understand what happens next.

Paulius M. avatar
Written by Paulius M.
Updated this week

Delete Account

Sometimes a fresh start is the best feature of all. This guide walks through how to permanently delete an Appointible account from the Billing page, and what to keep in mind before taking the final step.

Open Billing

  1. Sign in to Appointible.

  2. Click the profile picture in the top-right corner.

  3. Select Billing from the menu.

Open the Billing page from the profile menu.

Find danger zone

On the Billing page, scroll down to the Danger zone section at the bottom.

Danger zone section with the Delete account option.

Start deletion

  1. In the Danger zone, click Delete account.

  2. Read the confirmation message carefully. Deletion is permanent and cannot be undone.

  3. Confirm the action to continue.

Confirm account deletion and optionally share a reason.

Share feedback

After clicking Delete account, an optional field appears to select a reason or add a short note. I recommend adding a quick comment if something did not work as expected – it helps the team improve things for the next person.

Before deleting

Before finishing the deletion, it is usually a good idea to:

  • Download any invoices or billing history that might be needed later from Billing.

  • Check any remaining SMS credits or plan time, as these are typically not refundable after deletion.

  • Let clients know that online booking will no longer be available once the account is removed.

What happens next

After confirming deletion, access to the Appointible account is removed and data is scheduled for permanent deletion according to Appointible data retention policies. If the delete button was clicked by mistake or something looks off, I recommend reaching out to support as soon as possible using the in-app messenger before closing the browser tab.

Did this answer your question?