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Downgrading A Plan

Change to a smaller Appointible subscription plan from the Billing page.

Paulius M. avatar
Written by Paulius M.
Updated this week

Downgrading a plan

Sometimes a leaner setup is all that is needed. Downgrading a subscription in Appointible is quick and can be done directly from the Billing page.

Open billing

  1. Log in to Appointible.

  2. Click the profile picture in the top right corner.

  3. Select Billing from the menu.

Open the Billing page from the profile menu.

Choose change plan

  1. On the Billing page, find the current subscription section.

  2. Click Change plan.

Click Change plan on the Billing page.

Select smaller plan

  1. Use the team size dropdown to pick the correct number of team members for the new plan.

  2. Select the smaller subscription plan that fits the current needs.

  3. Review the price and what is included before continuing. I recommend checking how many team members and features are needed so nothing important goes missing.

Select team size and a smaller subscription plan.

Confirm downgrade

  1. When the new plan is selected, click Change plan to confirm.

  2. Check the confirmation message to see when the downgrade takes effect. In most cases it applies from the next billing period, so the current cycle is fully used.

If something looks off in the price or plan details, I recommend canceling the change before confirming and double-checking the options again in Billing. Better a quick review now than a surprise later.

Confirm the new plan by clicking Change plan.

Before downgrading

A few quick checks help avoid surprises after a downgrade:

  • Team members – make sure the selected plan supports the needed number of staff.

  • Features – confirm that essential features are included in the new plan.

  • SMS credits – available balance and auto recharge settings in Billing might work differently depending on the plan and usage.

If there are questions about which plan fits best, I recommend reaching out to Appointible support with a short description of the business setup and team size so the most suitable option can be suggested.


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